It started with the stage light at the bottom of the display and the next day the screen would’t light up. I also have a 13’ retina MBP with touch bar. And, you'll want to run something that pushes the CPU & GPU hard. To push the system you could try blocking the air ducts just don't do it too long here. What you want to do is keep a clock nearby so you can take note of the exact time the event happens then review the log file to see what sensor is running hot. I would first install a good monitoring app like TG Pro you'll need to full version here at you want to enable logging. As this is a manufacturing defect.Īs how to force the system into this state I suspect it maybe heat that will push it. They should give you a replacement system. Once you have the evidence go to an Apple Store (make a support appointment) and ask to speak with the service manager so you can show them the issue. The more paperwork the better here! Make sure you have copies to give to Apple
I hope you have not only your purchase paperwork but all of your visits documented to whomever you spoke to. Make sure all of your stuff is copied off (backed up) and remove anything thats too personal. The best thing you can do is take a movie (or pics) using your cellphone place them on on your system on the desktop so they can easily be found.
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